Privacy Policy | ISKCON Astara Tarakeswar

Introduction

ISKCON Astara Tarakeswar ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make donations and bookings through our platform.

Information We Collect

Personal Information

We may collect the following personal information when you make a donation, book prasadam, subscribe to our newsletter, or contact us:

Name to identify you and issue receipts
Phone number for communication regarding your donation, booking, or subscription
Email address for sending donation receipts and updates
PAN (Permanent Account Number) solely for issuing 80G tax exemption certificates
Gotra only if voluntarily provided for seva-related purposes

Automatically Collected Information

When you visit our website, we may automatically collect basic technical information such as your browser type, device type, and pages visited. We do not use tracking cookies or third-party analytics that profile individual users.

How We Use Your Information

Your personal information is used exclusively for the following purposes:

Processing donations and issuing donation receipts
Issuing 80G tax exemption certificates (requires PAN)
Processing prasadam bookings and generating coupons
Sending festival updates, event notifications, and spiritual content (only if you subscribe)
Responding to your queries or requests submitted via our contact form

Data Sharing

We do not sell, rent, or share your personal information with any third party for marketing or commercial purposes.

Your information may be shared only in the following limited cases:

Payment processors Your payment details are securely handled by Razorpay or similar RBI-compliant payment gateways. We do not store your card or bank account details.
Legal requirements If required by law, regulation, or court order.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment transactions are processed over secure, encrypted connections.

Data Retention

We retain your donation and transaction records as required for accounting, tax, and legal compliance purposes. Newsletter subscription data is retained until you unsubscribe.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal retention requirements)
Unsubscribe from our newsletter at any time

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us.